1. Overview
This Privacy Policy explains how Khadhami Academy ("we", "our", "us") collects, uses, protects, and processes personal information when you use our website, mobile applications, and educational services.
2. Information We Collect
2.1 Account and Profile Data
- Name, email, phone number, and account credentials.
- Role information (student, parent, educator, or guardian).
2.2 Learning and Usage Data
- Course progress, lesson completion, challenge outcomes, and engagement analytics.
- Session logs, device information, browser type, and technical diagnostics.
2.3 Payment and Subscription Data
- Subscription status and billing references via Google Play or Apple App Store.
- We do not store full payment card details on our own infrastructure.
3. How We Use Data
- Deliver and improve educational services and platform performance.
- Provide account management, support, and operational communication.
- Protect users, prevent abuse, and enforce child-safety standards.
- Comply with legal obligations and lawful requests.
4. Child Protection and Parental Rights
For minors, we implement age-appropriate controls and parental oversight workflows. Parents and legal guardians may request data access, correction, or deletion for children under their responsibility.
5. Data Sharing
We may share data with trusted service providers who support hosting, analytics, support operations, and payment ecosystems. Data is shared under contractual safeguards and only when needed for service delivery or legal compliance.
6. Data Retention
We retain data only for as long as necessary for service provision, legal compliance, dispute resolution, or security auditing. Retention periods vary by data category and legal requirements.
7. Security Measures
We apply technical and organizational controls including access restrictions, encryption in transit, and monitoring workflows. No system is absolutely risk-free, but we continuously improve protections.
8. Your Rights
- Access, correction, portability, or deletion requests where applicable.
- Objection to or restriction of specific processing activities.
- Withdrawal of consent when processing depends on consent.
9. Contact
For privacy inquiries, requests, or complaints, contact: [email protected].
10. Policy Updates
We may update this Policy to reflect operational, legal, or product changes. Material updates will be published on this page with a revised effective date.